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  1. Sportstech
  2. Order
  3. I am unable to complete my order.
  4. Where is my order? (Tracking)

I am unable to complete my order.

  • The packaging for the requested replacement part
  • Is it possible to assign an order placed as a guest to a user account?
  • Customer service chat
  • Change delivery adress/date
  • How do I change my billing address?
  • I forgot my password!
  • How can I change my user name?
  • How do I add a guest order to my user account?
  • I have received the wrong item.
  • My delivery is incomplete
  • To which countries does Sportstech deliver?
  • To which countries does Sportstech deliver?
  • I haven't received my delivery
  • Possible delays in delivery
  • Where is my order? (Tracking)
  • When will the delivery take place?
  • The shipping company has not come all day - what now?
  • Will the shipping company bring the product to my flat?
  • When does the carrier delivery?
  • Shipping costs
  • Our shipping service providers
  • Can customs costs be incurred and what do I have to consider?
  • An incorrect amount was debited from my account.
  • I paid but did not receive a payment confirmation.
  • How can I change my payment method?
  • I have not received an order confirmation
  • How can I change the item or number of items in my order?
  • I cannot add the product to the shopping cart
  • I cannot complete my order
  • How do I get to the shopping cart?
  • Can I order as a company?
  • Information

Where is my order? (Tracking)

For each order you will receive a tracking number by e-mail as soon as we have shipped your items. You can use this to track your order and view the shipment history.

Please use the following links of the respective shipping service providers to track your order:

GLS: https://gls-group.eu/GROUP/en/parcel-tracking.html

DPD: https://www.dpd.com/nl/en/receiving/track/

Rieck IDS: https://www.rieck-logistik.de/en/expertise/it/track-trace/

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