Installing BXB bicycle batteries in new devices

It may happen that the batteries initially fit somewhat tightly in their holders. In this case, we recommend inserting the battery with an appropriate amount of force. Applying targeted pressure or a light tap in the direction of the battery compartment can help the battery slide into its final position correctly and then be securely closed.

Over time, and with repeated insertion as well as opening and closing of the battery compartment, the mechanism will become increasingly easier to operate. If the battery is still difficult to insert into the compartment, you can carefully widen the opening on the battery with a file to make insertion and closing easier. However, we recommend making this adjustment with care.

If you are unsure or would like to have the battery adjusted without doing it yourself, you are welcome to send the device to us. Our service team will professionally make the necessary adjustment for you. We always strive to ensure that you can use your devices without restrictions and are happy to assist you with any questions or concerns regarding the use of your batteries.