Installing the BXB bicycle batteries in new devices

It may happen that the batteries initially fit somewhat tightly in their holders. In this case, we recommend inserting the battery using an appropriate amount of force. Applying targeted pressure or giving it a light tap in the direction of the battery compartment can help the battery slide correctly into its final position so that it can then be securely closed.

Over time, and with repeated insertion as well as opening and closing of the battery compartment, the mechanism will become increasingly easier to operate. If the battery is still difficult to insert into the compartment, you can carefully widen the opening on the battery with a file to make insertion and closing easier. However, we recommend making this adjustment carefully.

If you are unsure or would prefer not to adjust the battery yourself, you are welcome to send us the device. Our service team will make the necessary adjustment professionally for you. We always strive to ensure that you can use your equipment without restrictions, and we are happy to assist you with any questions or concerns regarding the handling of your batteries.