Return shipping costs in the event of withdrawal
Important information about returns
Is return shipping for goods that have already been purchased and delivered free of charge?
If, after making a purchase through our online shop www.sportstech.de, you decide to withdraw from the purchase contract and the device has already been delivered to you, return shipping costs of up to 59 euros apply to freight items.
This policy does not apply to small appliances. Return shipping for these items is free of charge.
Information on the right of withdrawal: https://www.sportstech.de/widerruf
If you have any further questions about this topic, please contact us using the contact form.
Return costs:
According to our terms and conditions, you are responsible for the return costs. But don't worry—we're here to support you as best we can and are happy to offer you alternatives and solutions so you can make the right decision.
Costs in advance:
If you would like to change your mind about your purchase or are unsure whether the product meets your expectations, please contact us before arranging a return. We will be happy to inform you of the return costs in advance so that you can make an informed decision. Your satisfaction is our top priority.
Our support:
Our customer support team is always available to answer your questions and help with any concerns you may have. We do everything we can to ensure you have a great shopping experience. We appreciate your trust in Sportstech and hope you are completely satisfied with your purchase. If you have any further questions or if we can help you in any way, please don't hesitate to contact us at sportstech.care.
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General guidelines for packaging and returning your order.