Returns and environmental protection: What you should know.

Dear Sportstech fitness enthusiast,

Sustainability, quality, fairness and efficiency strengthen our services.

Our current withdrawal period is 30 days (for purchases made through the Sportstech website). We are convinced that this brings a wide range of positive effects that benefit both you and the environment.

Sustainability and environmental protection: We firmly believe that a more efficient returns process not only minimizes our environmental footprint but also contributes to more sustainable use of our resources.

Quality and a sense of responsibility: Our focus is on the quality and durability of our products. This is intended not only to encourage conscious consumption but also to promote well-considered purchasing decisions.

Fairness and transparency: Together, we promote fairer pricing by reducing the costs arising from unnecessary returns. This benefits all Sportstech fans, as it helps maintain stable prices and potentially contributes to high product quality. We remain committed to transparency and fairness in our business practices.

Efficiency and customer service: We want to make our customer service more efficient and effective. This means faster and more streamlined processing times, and an improved overall customer experience. We want your concerns to be handled promptly and to your satisfaction.

Economic sustainability: The long-term economic stability of Sportstech is important to us. It enables us to continue offering high-quality products and services and ensures that all our valued customers can benefit from what we offer in the long term.

Together, we are committed to a sustainable future focused on quality.

You may also be interested in:

Return shipping costs in the event of withdrawal

General guidelines for packaging and returning your order.

Can I carry out a repair myself?

Is the repair subject to a charge?