WRX500 FAQ
WRX500 Product Photo
FAQ
What does water resistance mean on the WRX500?
Water resistance is the key principle that enables the WRX500 rowing machine to provide an especially realistic rowing experience – similar to rowing on real water. Instead of mechanical or magnetic resistance, the machine uses a water tank with 16 specially shaped turbine blades that rotate through the water with every rowing stroke.
The harder and faster you pull, the greater the resistance. This means your workout automatically adapts to your intensity and fitness level – without any manual adjustment.
Is the WRX500 compatible with the Sportstech Live app?
Yes, the WRX500 is Bluetooth-compatible and can be connected to the Sportstech Live app. The app is available for Android and iOS and enables interactive, data-driven workouts.
Can I store the WRX500 vertically without removing the water?
Yes, the WRX500 can be stored vertically, even when there is water in the tank. This allows you to store the rowing machine without taking up much space, without having to empty the tank first.
What is the maximum user height supported by the WRX500?
The WRX500 is designed for users up to 1.95 m tall, making it suitable for most users.
What workout data is shown on the LED knob display?
The LED knob display on the WRX500 clearly shows all your important workout metrics:
• Distance
• Calories burned
• 500-meter split
• Current speed
• Workout time
• Number of rowing strokes
• Heart rate (when a heart rate sensor is connected)
How much water does the WRX500 tank hold?
The WRX500 water tank holds 10 liters. Only distilled water should be used to ensure the tank and components have a long service life.
How complicated is it to assemble the WRX500?
The WRX500 is designed for user-friendly assembly. A detailed assembly manual is included with the machine, and an assembly video is also available online.
Can I measure my heart rate while working out?
Yes, when used with a compatible heart rate monitor (e.g. sPulse), your heart rate can be measured during your workout and shown on the display.
Troubleshooting & Quick Fixes
Do you need help with errors or technical issues?
If an error message appears on your WRX500, the display does not respond, unusual noises occur, or the machine does not work as expected, please contact Sportstech Customer Service. Our team will be happy to help you troubleshoot the issue and guide you through the next steps to resolve it.
Sportstech Customer Service:
https://www.sportstech.de/kundenservice
Repair Instructions
Replacing the display on the WRX500
Steps:
1. Switch off the machine and disconnect it from the power supply
2. Carefully remove the display unit
3. Check and document the cable connections
4. Connect the new display using the existing connectors
5. Secure the display and test that it works
6. If the display still does not show any readings, contact Customer Service
Spare Parts & Customer Service
Do you need spare parts or technical assistance?
If you need spare parts or technical support for your WRX500, please contact Sportstech Customer Service. Our team will be happy to assist you and advise you on available spare parts and repair options.
Sportstech Customer Service:
https://www.sportstech.de/kundenservice
You can find all the important information in the manual.