SX500 Speedbike FAQ

No, it is not compatible with the Sportstech Live app. Alternatively, you can connect the speedbike to the Kinomap app and iConsole.

No, a bottle holder is not included.

No, the SX500 does not need to be connected to a household power outlet..

The SX500 brake is made of leather, which is not only durable but also very quiet.

At both the maximum and minimum adjustment settings, the distance from the tip of the saddle to the fully depressed pedal on the Sportstech SX500 varies between 77 cm at the minimum setting and 91 cm at the maximum setting.

Demonstration units are a cost-effective option for high-quality products, offered at a reduced price. These used products have either been tested by prospective customers or displayed in shops. Demonstration products have minor signs of use, but have been carefully inspected both technically and visually.

Yes, you can create up to 4 individual user profiles.

It looks like your device may need a minor repair—in particular, the bottom bracket may need to be replaced. Don’t worry, we’re here to help! For further assistance and a quick solution, please don’t hesitate to contact Sportstech Support via sportstech.care. We’ll be happy to help.

To improve your workout experience, we recommend gently cleaning the flywheel and then applying a thin layer of silicone spray with a dry cloth. It would also be a good idea to check the felt pad for wear. If it needs to be replaced, you can easily find universal felt brakes for speedbikes in stores. For direct assistance and to conveniently order the right spare part, we’re available via the Sportstech contact form at: https://www.sportstech.care/hc/de/requests/new We’re here to help and make your workouts as enjoyable as possible

In this case, the entire brake lever must be replaced. Spare part numbers: SP_SX500_87 and SP_SX500_86 You can conveniently order the appropriate spare part. You’ll find detailed instructions on how to order the required spare parts in this article: How can I get the spare parts I need?.

For optimal performance of your device, we recommend cleaning the flywheel regularly and then applying a fine layer of silicone spray with a dry cloth. It would also be a good idea to check the condition of the felt pad—if necessary, you can easily find and purchase universal felt brakes for speedbikes. If you need assistance or are looking for the right spare part, please don’t hesitate to contact us via the contact form on our website at https://www.sportstech.care/hc/de/requests/new. We’re here to assist you and ensure your workout goes smoothly

Watch the video here:

SX500 console operation

Tools required:

• 16 mm open-ended spanner
• Phillips screwdriver or a cordless screwdriver with a Phillips bit

Safety notice:

Make sure the device is disconnected from the power supply before maintenance or repairs, or when not in use.

Steps:

1. Start by removing the pedals on both sides. Use a 16 mm open-ended spanner. Note that the left pedal has a left-hand thread. This means you must turn it clockwise to loosen it and counterclockwise to tighten it during installation.
2. Now loosen all the screws on the left side of the cover.
3. Position the pedal arm so that the left cover can be pulled over it.
4. Remove the screws holding the right cover to the frame and pull it over the crank arm.

That’s it.

Note:

Please make sure to follow these steps carefully to achieve the desired results.

Tools required:

• 8 mm open-ended spanner

Safety notice:

Make sure the device is disconnected from the power supply before maintenance or repairs, or when not in use.

Steps:

1. Please carefully remove the cover.
2. Next, gently remove any adhesive residue that may be on the sensor and sensor holder.
3. The plug connection is located inside the frame. Follow the cable and carefully disconnect the plug.
4. You can now pull the sensor out of the sensor holder.
5. Slide the new sensor into the sensor holder and carefully reconnect the plug.
6. Put the plug connection back inside the frame.
7. Put the cover back in place.

That’s it.

Note:

Please make sure to follow these steps carefully to replace the sensor successfully.

Tools required:

• 8 mm open-ended spanner

Safety notice:

Make sure the device is disconnected from the power supply before maintenance or repairs, or when not in use.

Steps:

1. Start by carefully opening the cover.
2. Use an 8 mm open-ended spanner to loosen the two screws on the leather brake holder.
3. Position the new lower brake set against the frame.
4. Close the cover again.

That’s it.

Note:

Please follow these steps carefully to install the lower brake set successfully.

Tools required:

• Puller
• Flat-head screwdriver
• 19 mm open-ended spanner
• 17 mm socket
• Adjustable wrench
• Ratchet
• Punch or screwdriver
• Hammer

Safety notice:

Make sure the device is disconnected from the power supply before maintenance or repairs, or when not in use.

Steps:

1. Start by removing the crank arms.
2. Carefully remove the cover cap with a flat-head screwdriver.
3. Use a 17 mm socket and a ratchet to loosen the nut.
4. Insert a puller and use a 19 mm open-ended spanner to screw it as far as possible into the internal thread of the crank arm.
5. Remove the crank arm on the left side.
6. Remove the rubber cover on the left side and loosen the nut underneath with an adjustable wrench or a suitably sized open-ended spanner.
7. Remove the belt from the pulley on the other side.
8. Pull the pulley and axle out of the frame.
9. Push the sleeve located between the bearings down slightly.
10. Use a punch or screwdriver and a hammer to knock one of the bearings out from one side.
11. Remove the sleeve and knock the bearing out from the other side.
12. Clean the bearing seat thoroughly and apply some grease.
13. Insert the new bearing into the bearing seat and tap it into place with a piece of wood and a hammer until the outer edge of the bearing is flush with the frame.
14. Slide the pulley and axle through the bearings and the sleeve.
15. Put the belt back on.
16. Screw the nut onto the axle and tighten it slightly more than hand-tight with an adjustable wrench or a suitably sized open-ended spanner.
17. Install the rubber cover and attach the crank arm to the axle.
18. Fit the nut that secures the crank arm to the axle and tighten it as much as possible with the 17 mm socket.
19. Attach the plastic cover.
20. Reattach the covers on the left and right sides.
21. Attach the pedals.

That’s it.

Note:

Please make sure to follow these steps carefully to achieve the desired results.