HGX250 Multi-Gym FAQ
HGX250 Home Gym Information
Here you’ll find answers to your questions, quick fixes and repair instructions.
HGX250 Home Gym Product Photo
HGX250 Home Gym Assembly Video
FAQ
Can the HGX250 weight stack be expanded?
For safety reasons, it is currently not possible to expand the HGX250 weight stack. Your safety and the safety of our equipment are very important to us.
What height is the HGX250 designed for?
The HGX250 is ideally suited to people between 155 and 190 cm tall. We want everyone to have the opportunity to train effectively.
What is the minimum clearance required between this machine and the ceiling?
To ensure optimal use of the HGX250, we recommend a minimum clearance of 30 to 60 cm from the ceiling. This ensures you have enough room to move freely and safely while exercising.
Is the punching bag included?
The punching bag is not included with the HGX250. We focus on providing you with high-quality training equipment and offer accessories separately, giving you the freedom to customize your training area.
Is there a service that can help with assembly?
We currently do not offer an assembly service. We understand that assembly can be challenging and recommend following the detailed instructions we provide to make the process as simple and easy to understand as possible.
Troubleshooting & Quick Fixes
The arms are at different angles. The machine is on a level surface.
Please check the spare parts list to see which part numbers need to be replaced. You can find detailed instructions on how to order the required spare parts in this article: How can I get the spare parts I need?. Replacing spare parts does not affect your warranty.
Any issue with your HGX250
If there are any manufacturing defects with this product model, you can check the spare parts list to find out which parts (by part number) need to be replaced. You can find detailed instructions on how to order the required spare parts in this article: How can I get the spare parts I need?. Replacing spare parts does not affect your warranty.
Maintenance instructions
• To ensure your machine is safe to use, you should regularly check it for wear and tear, especially at the connection points.
• Lubricate moving parts regularly with light oil to prevent premature wear.
• Check all parts before use and tighten them if necessary. Replace defective parts immediately and do not use the machine again until it is fully functional.
• We recommend cleaning the machine with a damp cloth and a mild, non-abrasive cleaning agent. Avoid using solvents.
Safety instructions
• Do not leave children unattended near the machine.
• Be aware that improper or excessive training can cause health problems.
• Make sure that no adjustment devices protrude and interfere with your movements.
• As the owner, it is your responsibility to ensure that all users know how to use the product safely.
• This product is intended for home use only.
• Do not use it in commercial facilities, for rental purposes or in institutional settings.
• Do stretching exercises as a warm-up before use.
• If you experience dizziness, nausea, chest pain or other unusual symptoms during training, stop immediately and consult a doctor.
• Always use the machine alone.
• Keep your hands away from all moving parts.
• Always wear appropriate workout clothing and avoid loose or baggy clothing that could get caught. Protect your feet with training shoes.
• Do not place any sharp-edged objects near the machine.
• People with physical limitations should only use the machine under supervision.
• Store the machine indoors, protected from moisture and dust, and not in garages, outbuildings, covered patios or near water.
• If children use the machine under supervision, take their mental and physical development into account and instruct them accordingly. The machine is not a toy.
• This product is designed for a maximum user weight of 120 kg.
• The machine is not intended for therapeutic purposes.
• Keep a clear space of at least 0.6 m around the training area, including an emergency exit area. If machines are placed side by side, the clear space can be shared.
The spare parts list contains all individual parts used, from assembly through to use.
The manual contains all the important information.
In this video, we show you how to use your new Sportstech HGX250 correctly.