The F75 is delivered in 2 packages.

No, the running unit of the F75 cannot be carried upright. If access is tight (e.g. basement, narrow door), check the door width and available space beforehand.

The F75 treadmill can be connected to a heart rate monitor, for example, via Bluetooth. To establish this connection, please navigate to the settings in the F75 treadmill menu, select “Bluetooth” and pair the treadmill with the corresponding heart rate monitor.

It is important to note that treadmills should be used with athletic shoes that have a smooth, flat sole. Trail shoes or shoes with studs or rough soles can cause excessive wear, which may damage the equipment.

The distance from the top of the running surface to the floor is 24 cm with no incline. At the maximum incline, the distance is up to 36 cm.

Yes. The F75 is compatible with the Sportstech Live App. Registration with the Sportstech Live App is required to use the treadmill. The F75 cannot be operated without a registered user account and an active login.

The streaming apps Amazon Prime Video, Netflix, YouTube and Disney+ can be used on the F75 touch display. Streaming is only possible with a Sportstech Live subscription; additional apps cannot be installed.

The F75 features a very large running surface and can be used by people weighing up to 150 kg.

Exact power consumption depends on how it is used, but is typical for a treadmill in this class.

No, the treadmill is intended for indoor use only.

The floor protection mat should measure at least 202 x 90 cm.

Treadmill up to 20 km/h, 18 automatic incline levels up to 11%, motor with 5 HP peak output and 2.5 HP continuous output, running surface 580 x 1600 mm

Demonstration units are a cost-effective option for high-quality products, offered at a reduced price. These used products have either been tested by prospective customers or displayed in stores. Demonstration products have minor signs of use but have been carefully inspected both technically and visually.

We cannot provide this password. Entering this password restarts (deletes) the entire operating system of the fitness equipment, and the device must be fitted with a new operating system. The password is only used for the factory settings, which are accessible only to the manufacturer.

To update apps such as YouTube and Netflix on your F75, you must first log in with a password to access the Android system. You can then update the apps.

⚠️ Error SAFE – Safety key

Description:
The safety key is not in place, or the magnet is too weak. Your treadmill will not start unless the key is correctly in place.

Solution:
Check that the safety key is correctly inserted in its designated slot.
Check the magnetic force – if the magnet is weak, you can try using a different magnet.
If this does not help, you will need a replacement safety key.

👉 The replacement can easily be carried out at home – without voiding your warranty and much more conveniently than returning the product. If this does not resolve the issue, we will be happy to collect your device under warranty. Don't worry: if something does not go as planned during the replacement and the device is damaged as a result, we will of course accept responsibility – provided that you have handled the device carefully and respectfully.

Valid for: all models with a safety key

The error code "Error 04" or "E04"  usually indicates that the device is not receiving enough power – this is most often because too many electrical devices are plugged into the same outlet at the same time.

We therefore recommend plugging the device directly into a dedicated wall outlet (without a power strip) and testing it again.

Lift the running belt slightly and apply a little oil to the running deck in the middle, from front to back. Use the oil sparingly, otherwise it may drip underneath the treadmill.

Follow these instructions to tension your treadmill correctly:
1. Choose the right tool - Depending on the model, you will need either a Phillips screwdriver or an Allen key. One of these tools is usually included with the treadmill.
2. Adjust the tension - If the treadmill belt slips, increase the tension by turning the left and right adjustment screws a quarter turn clockwise. If the belt is jamming, reduce the tension by turning both screws a quarter turn counterclockwise.
3. Check the adjustment, then set the speed to 1-2 km/h and walk on the treadmill. If the belt slips (the motor spins freely), increase the tension. If the belt and motor are jamming, reduce the tension. Also make sure the belt runs in the center. If it doesn't, center it properly.
4. If the running belt is not centered, increase the tension on the side toward which it is drifting. (Drifting to the right = slightly tighten the right side or slightly loosen the left side; drifting to the left = slightly tighten the left side or slightly loosen the right side.) Tighten by no more than a quarter turn at a time, then check again that the belt runs in the center.

Solution:

1. Check whether any pins in the connectors are bent. This is often the reason the display does not turn on.
2. One connector is at the top of the side arm, and the other is at the bottom of the side arm.
3. Carefully straighten any bent pins. In most cases, this should solve the problem.

At least once a year, remove the treadmill's motor cover and use a vacuum cleaner to remove any dust or dirt to ensure that the motor and drive system continue to function smoothly.

Cleaning: After each use, wipe sweat off the device with a slightly damp cloth. Avoid getting the electrical or electronic components damp or wet. Do not use abrasive cleaners or solvents.
Maintenance: Check the condition of the device before and after every workout. Make sure all fasteners and protective covers are securely in place; tighten screws and nuts as needed. Check that the safety clip is working properly before every workout: Stand on the side rails of the treadmill. Start the treadmill at a low speed. Pull the safety clip to stop the treadmill immediately. The treadmill should not restart when the safety clip is removed.
Lubrication: The running belt must be adequately lubricated with silicone oil to ensure the device functions properly and lasts. The lubrication system is located on the underside of the device. Lubrication and inspection intervals: Refill with silicone oil after the first 25 hours of operation or every 2-3 months. Check the lubrication regularly. Refill with silicone oil no later than every 50 hours of operation or every 5-8 months. Checking lubrication: Unplug the device. Lift the running belt on one side. Run your finger over the top of the running deck underneath the running belt: If the running deck feels slightly oily, it is sufficiently lubricated. If the running deck is dry, refill with silicone oil.

You may often be able to resolve the problem yourself without affecting your warranty.
Follow these simple steps to check for possible causes and resolve the issue:

• Turn off the treadmill and unplug it. This is important to ensure there is no electrical connection while you inspect the device.
• Carefully remove the motor cover. It is usually located at the bottom of the treadmill and may be secured with screws or clips, depending on the model.
• Check that all cable connections are secure, especially those between the motor and control unit. Loose or damaged cable connections can sometimes prevent the treadmill from starting.
• If necessary, reconnect any loose connections securely. Make sure the connections are firmly in place to ensure the treadmill operates properly.
• Replace the motor cover and reconnect the treadmill to the power supply. After completing the inspection, close the cover and test the treadmill by plugging it back in.

If your treadmill still does not work after following these steps, I recommend contacting our customer support team for further assistance. Our team will be happy to help resolve the issue and ensure you can resume your workout as soon as possible.

Instructions for replacing the motor on an F75 treadmill:

Tools required:
- Phillips screwdriver
- 2x 14 mm open-end wrenches
- Socket wrench set with various attachments in different sizes.

Preparation:
- Make sure the treadmill is on a level surface and unplugged.
- If possible, set the treadmill to the maximum incline. Once it reaches this position, disconnect the power supply and wait a few minutes for the system to power down.
- Remove the motor cover by unscrewing the 5 screws marked in the photo.

Steps for replacing the motor:
1. Loosen the four motor mount screws.

2. Loosen the motor mount adjustment screw and remove the four mounting screws.
3. Disconnect the cables connecting the motor to the PCB; take a photo of the connections first.

4. Replace the old motor with the new one.
5. Connect the new motor's cables to the PCB and the frame.
6. Insert the four mounting screws, but do not tighten them yet.
7. Fit the belt, making sure it is centered on the motor shaft and the idler pulley.
8. Turn the adjustment screw and tension the belt until it can still be turned by hand by about 90°.
9. Now tighten the four adjustment screws.
10. Put the motor cover back on and screw it into place.

Important:
- When the treadmill is connected to the power supply, the incline motor will automatically return it to the lowest level.

Instructions for replacing the F75 treadmill control board (PCB)

Preparation:

1. Make sure the treadmill is on a level surface and unplugged.
2. Remove the motor cover by unscrewing the 5 screws marked in the photo.
   
   

Steps for replacing the control board (PCB):

1. Before disconnecting all the connectors from the PCB, take a photo of the PCB so you can reconnect all the plugs in the correct positions during installation.
   
   
2. Disconnect all the connectors from the PCB.
3. Remove the PCB (control unit) mounting screws, 2 Phillips screws in total.
   
   
4. Remove the PCB and replace it with the replacement part.
5. Reconnect all the cables, then insert and tighten the 2 retaining screws.
6. Put the motor cover back on and screw it into place.
7. Plug in the device and check that it works.
   

Instructions for replacing the running deck on the F75 treadmill

Preparation:

1. Make sure the treadmill is on a level surface and unplugged.
2. Remove the motor cover by unscrewing the 5 screws marked in the photo.
   
   

Steps for replacing the running deck:

1. Remove the two rear covers by folding up the running surface.
   
   
   
2. Remove the foot rails, which can be pulled out toward the rear.
   
3. The mounting screws are now visible; remove all the screws.
   
4. Slide the damaged deck out to the side.
   
5. Install the new deck in reverse order.