Only use silicone oil or spray to lubricate the running belt.

The distance on the treadmill is displayed in kilometers.

This depends on how often it is used. Frequent use: 3–5 times a week: apply 2–3 drops between the running belt and running deck, or into the filling aid, every 2–3 weeks. Less frequent use: 1–3 times a week: every 6–8 weeks.

The height of the folded treadmill allows it to be slid under most standard furniture. Its maximum height is 14.5 cm.

Yes, the treadmill can also be stood upright against a wall.

No, the remote control only works when it is folded down.

No, Walk mode up to 6 km/h is available when the handrail is folded down. Run mode up to 12 km/h is available when the handrail is folded up.

No

The maximum user weight is 120 kg.

Our treadmill is energy-efficient and has comparatively low power consumption.

Yes, the sTread Fold is compatible with the Sportstech Live app.

The remote control only works when the treadmill is folded down (in Walk mode). When unfolded, you can control it directly on the display. Please keep these differences in mind when using the remote control, depending on the device's position.

Please note that the remote control does not include a battery (CR2032). This must be purchased separately.

Follow these instructions to tension your treadmill correctly:
1. Choose the right tool - Depending on the model, you will need either a Phillips screwdriver or a hex key. One of these tools is usually included with the treadmill.
2. Adjust the tension - If the treadmill belt slips, increase the tension by turning the right and left adjustment screws a quarter turn clockwise. If the belt is blocked, reduce the tension by turning both screws a quarter turn counterclockwise.
3. Check the adjustment, then set a speed of 1-2 km/h and walk on the treadmill. If the belt slips (the motor spins without moving the belt), increase the tension. If the belt and motor are blocked, reduce the tension. Also make sure that the belt runs in the center. If it does not, center it correctly.
4. If the running belt is not centered, increase the tension on the side toward which it is moving. (If it moves to the right = slightly tighten the right side or slightly loosen the left side; if it moves to the left = slightly tighten the left side or slightly loosen the right side.) Tighten by no more than a quarter turn at a time, then check again that the belt runs in the center.

If the lights are off, you can easily switch them on. Press and hold the lower button on the remote control for 5 seconds. The remote control must have a working battery. Alternatively, you can press the light button on the display. So, you have two ways to activate the lighting.

If the support tubes 'B' have too much or too little play, follow these steps: Remove the cover cap ('E') from the lower left support tube and set it aside safely. Insert the supplied socket wrench ('F') into the opening so that it fits onto the nut. Insert the supplied hex key ('H') through the holes in the socket wrench. Turn the socket wrench until there is minimal play in the support tubes, while still allowing them to be folded easily.

⚠️ Error SAFE – Safety Key

Description:
The safety key is not in place, or the magnet is too weak. Your treadmill will not start unless the key is properly in place.

Solution:
Check that the safety key is correctly inserted in its designated slot.
Check the magnetic strength – if the magnet is weak, you can try using a different magnet.
If that does not help, you will need a replacement safety key.

👉 The replacement can easily be carried out at home – without voiding your warranty and much more conveniently than returning the product. If this does not solve the problem, we will be happy to collect your device under warranty. Don't worry: if something does not go as planned during the replacement and the device is damaged as a result, we will of course take responsibility – provided that you have handled the device carefully and respectfully.

Applies to: all models with a safety key

⚠️ Error 1 – Cable connection

Description:
The cable connection between the display, console, or PCB in the motor area may be loose, disconnected, or faulty.

Solution:
Disconnect the device from the power supply.
Open the motor cover.
Check all plug connections: are they secure, and are any cables broken?
Reassemble the device and test it.

👉 If the problem persists, a replacement circuit board is probably needed.
➡️ The replacement can easily be carried out at home – without voiding your warranty and much more conveniently than returning the product. If this does not solve the problem, we will be happy to collect your device under warranty. Don't worry: if something does not go as planned during the replacement and the device is damaged as a result, we will of course take responsibility – provided that you have handled the device carefully and respectfully.

⚠️ Error 2 – Motor or control board

Description:
The motor or control board needs to be replaced.

Solution:
👉 Order a motor or control board directly through the chatbot.

➡️ The replacement can easily be carried out at home – without voiding your warranty and much more conveniently than returning the product. If this does not solve the problem, we will be happy to collect your device under warranty. Don't worry: if something does not go as planned during the replacement and the device is damaged as a result, we will of course take responsibility – provided that you have handled the device carefully and respectfully.

⚠️ Error 4 – Voltage problem

Description:
The device is not receiving enough power, or the control board is faulty.

Solution:
Disconnect the device from the power supply and wait a few minutes.
Open the motor cover and check the plug connections.
Connect directly to a wall outlet (do not use an extension cord).
Try switching off other power-intensive devices.
If there is no improvement → replace the control board.

👉 You can order replacement parts directly through the chatbot.
➡️ The replacement can easily be carried out at home – without voiding your warranty and much more conveniently than returning the product. If this does not solve the problem, we will be happy to collect your device under warranty. Don't worry: if something does not go as planned during the replacement and the device is damaged as a result, we will of course take responsibility – provided that you have handled the device carefully and respectfully.

⚠️ Error 5 – Control board / motor

Description:
In most cases, the control board needs to be replaced. If this does not help, the motor is faulty.

Solution:
👉 Order replacement parts directly through the chatbot.

➡️ The replacement can easily be carried out at home – without voiding your warranty and much more conveniently than returning the product. If this does not solve the problem, we will be happy to collect your device under warranty. Don't worry: if something does not go as planned during the replacement and the device is damaged as a result, we will of course take responsibility – provided that you have handled the device carefully and respectfully.

⚠️ Error 7 – Motor overvoltage

Description:
This is often caused by the running belt being too tight.

Solution:
Loosen the running belt (as described in the manual).
If necessary, tighten it slightly, but not as much as before.
If the problem persists → replace the motor.

👉 You can order replacement parts directly through the chatbot.
➡️ The replacement can easily be carried out at home – without voiding your warranty and much more conveniently than returning the product. If this does not solve the problem, we will be happy to collect your device under warranty. Don't worry: if something does not go as planned during the replacement and the device is damaged as a result, we will of course take responsibility – provided that you have handled the device carefully and respectfully.

⚠️ Error 8 – Faulty drive motor

Description:
The drive motor is probably faulty.

Solution:
👉 Order a replacement motor directly through the chatbot.

➡️ The replacement can easily be carried out at home – without voiding your warranty and much more conveniently than returning the product. If this does not solve the problem, we will be happy to collect your device under warranty. Don't worry: if something does not go as planned during the replacement and the device is damaged as a result, we will of course take responsibility – provided that you have handled the device carefully and respectfully.

Switch off the device and carefully remove the 6 screws on the underside. Carefully open the cover. Please note that the display is connected to the control unit. Be careful not to cause any damage.

Cleaning: After each use, wipe any sweat off the device with a slightly damp cloth if necessary. Make sure that no moisture or dampness reaches the computer or other electrical or electronic components. Do not use abrasive cleaners or solvents. Maintenance: Before and after each workout, check that the device is in good working order. Also check that all fasteners and protective covers are in place and secure. Tighten screws and nuts as needed. Lubrication: For the device to work properly and last a long time, the running belt must be adequately lubricated with silicone oil. Thin tubes on the underside of the device form the lubrication system. Lubrication and inspection intervals: Add silicone oil after the first 25 hours of operation (or every 2–3 months). Check the lubrication regularly. Add silicone oil no later than after 50 hours of operation (or every 5–8 months). Checking the lubrication: Make sure the device is unplugged. Lift the running belt on one side and run your finger over the top of the running deck underneath the belt. If the running deck feels slightly oily, it is sufficiently lubricated. If the running deck feels dry, you need to add silicone oil.

When the sTread Fold treadmill is not in use, it switches off after approx. 20–24 seconds. This is not a fault; it is the automatic shut-off feature. This may happen after each start.

Please watch our repair tutorial on YouTube. Alternatively, you can follow the step-by-step instructions below the video.
Video tutorial for replacing the sTread Fold motor:

You can also watch the corresponding video tutorial directly on YouTube.

Tools required:

• Phillips screwdriver
• Hex keys (sizes 5 and 6)
• 3-5 cable ties

Preparation:

• Place the treadmill on a level surface and disconnect it from the power supply.
  IMPORTANT: Wait 2 minutes before opening the treadmill – residual current may be present.

Steps:

• Turn the treadmill over and remove the screws from the motor cover.
  
  
• Turn the treadmill over again. 
  
  
  
  Carefully lift the top cover and disconnect the two plug connections.
  
  
  
  
• Disconnect the motor cables, loosening the screws without removing them. Cut the cable ties.
  
  
• Loosen the screws on the motor (13 mm wrench, 5 mm hex key).
  
  
  
• Remove the old motor, fit the new motor, and put the belt in place. Tighten the screws.
  
  
• Connect the motor cables to the PCB, observing the polarity, and secure the cables with cable ties.
• Reinstall the covers. 
  Reconnect the plug connections.
  

Screw the bottom cover in place
        

Please watch our repair tutorial on YouTube. Alternatively, you can follow the step-by-step instructions below the video.

You can also watch the corresponding video tutorial directly on YouTube.

• Tools required:
  - Phillips screwdriver
  
• Preparation:
  Place the treadmill on a level surface and disconnect it from the power supply.
  IMPORTANT: Wait 2 minutes before opening the treadmill – residual current may be present. 
  
• Steps:

1. Remove the top cover (we recommend taking photos of the circuit board).
   Turn the treadmill over and remove the screws from the motor cover.
   
   
   Carefully lift the top cover and disconnect the two plug connections.
   
2. Disconnect the electrical connections and loosen the screws from the control board.
   
   
3. Install the new control board and reconnect the connections.
4. Reattach the cover.
   

The following maintenance video shows you how to replace the upper display on the sTread Fold.

You can also watch the corresponding video tutorial directly on YouTube.

The following maintenance video shows you how to replace the lower display on the sTread Fold.

You can also watch the corresponding video tutorial directly on YouTube.

• Tools required:

– Phillips screwdriver

– Sturdy scraper or putty knife

– Open-end wrench (10 mm)

• Preparation:
  Place the treadmill on a level surface and disconnect it from the power supply.
  IMPORTANT: Wait 2 minutes before opening the treadmill – residual current may be present.

• Steps:

  1. Remove the top cover (we recommend taking photos of the circuit board).
     Turn the treadmill over and remove the screws from the motor cover.
     
     
  2. Remove the corner trim and side foot rails. Caution: The LED strip is connected to the side foot rail.
     
     
     
  3. Remove the side foot rails:
     The side foot rails are glued in place. Use the scraper or putty knife to carefully remove them.
     
     
     
     
  4. Remove the damaged running deck and install the new one.
  5. Attach the foot rails, removing any old adhesive residue and using new adhesive tape.
  6. Install the motor cover and rear trim.